MundoAtende
Raise your company's standard of service, optimizing your employees' time and serving your customers in a differentiated way.
MundoAtende is a service tool via WhatsApp, providing its customers with personalized, agile and efficient service. In addition, it offers its attendants an optimized and intuitive work environment.
How it works
With the MundoAtende customer service solution, you can offer customer service with the highest level of safety and practicality!
Create custom menus so that customers are routed by reason of contact to the employee best qualified to serve them.
If necessary, transfer customer interaction to other areas of the company quickly and efficiently, ensuring agility in service.
Facilitate the exchange of information, allowing the sending of attachments between the company and customers, and make communication more relaxed using emojis.